The rules for using ScamSweep’s website, apps, and scam-detection tools. They include important limits on liability and how disputes are handled.
ScamSweep is a helpful second opinion, not a guarantee — always use your own judgment, especially before sending money or sharing personal details. By using it you agree to these Terms, including the disclaimers, liability limits, and the arbitration / dispute-resolution sections below. The full text is what’s binding.
Welcome to ScamSweep ("ScamSweep," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the ScamSweep website, mobile applications, APIs, scam-detection tools, educational content, and related services (collectively, the "Service"), operated by Synapse Forge LLC, a Nevada limited liability company.
By accessing, registering for, or using the Service, you ("you," "your," or "User") agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not use the Service.
If you are using the Service on behalf of another person (such as a family member) or an organization, you represent and warrant that you have the authority to bind that person or organization to these Terms, and "you" refers to both you and that person or organization.
You must be at least 18 years old to create an account or purchase a paid subscription. Users between 13 and 17 may use the free Service only with the consent and supervision of a parent or legal guardian. The Service is not directed to children under 13, and we do not knowingly collect information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at help@scamsweep.com and we will delete it promptly.
You may not use the Service if you are barred from doing so under the laws of the United States or any other applicable jurisdiction, or if you have previously been suspended or removed from the Service.
Read this section carefully. It affects your legal rights.
ScamSweep provides educational information and automated analysis tools to help users identify potential scams, fraud, and suspicious communications. The Service uses a combination of rule-based analyzers, pattern matching, keyword detection, machine-learning models, and other automated systems to generate a probability score and classification for content you submit.
The Service is not infallible. It is an informational aid. It is not a substitute for your own judgment, professional advice, or verification through trusted channels.
You expressly acknowledge and agree that:
The Service is not a substitute for legal advice, financial advice, law enforcement, a licensed investigator, a cybersecurity professional, or any other licensed professional service.
You understand and agree that verdicts, scores, explanations, and recommendations produced by the Service are generated wholly or partly by automated systems, including artificial-intelligence and machine-learning models, and may be produced without human review. These outputs:
Where you have a legal right to request human review of, or to contest, a decision made solely by automated means, you may exercise that right by contacting us at help@scamsweep.com.
ScamSweep is a software tool and information service only. Your use of the Service does not create any fiduciary, advisory, agency, professional, guardianship, caregiver, custodial, or special relationship between you and ScamSweep, and ScamSweep owes you no duty of care beyond those expressly stated in these Terms and required by applicable law. We do not monitor your communications in real time, do not act on your behalf, and have no obligation to intervene in, prevent, or respond to any scam, fraud, transaction, or communication.
You knowingly and voluntarily assume all risk arising from scams, fraud, and deceptive communications, including the risk that the Service fails to detect a scam or misclassifies a legitimate communication. You are responsible for your own decisions and for verifying information through trusted, independent channels before acting.
To access certain features, you must create an account. You agree to (a) provide accurate, current, and complete information; (b) maintain and promptly update your information; (c) keep your password confidential; and (d) notify us immediately at help@scamsweep.com of any unauthorized access or security breach. You are responsible for all activity occurring under your account, whether authorized by you or not, to the extent permitted by law.
We reserve the right to suspend or terminate accounts that we reasonably believe have been used to violate these Terms, abuse the Service, or engage in fraudulent or illegal activity.
The Service offers features that let one user (for example, an adult child) help protect another user (for example, an older parent) through linked or family accounts, alerts, and shared visibility into scan activity. If you set up, manage, or connect to another person's account, you represent and warrant that:
ScamSweep is not a substitute for guardianship, power of attorney, caregiving, or supervision, and assumes no responsibility for the relationship between connected users or for any action taken or not taken through family features. Either connected user may request that a connection be removed by contacting help@scamsweep.com.
Certain features of the Service require a paid subscription ("Subscription"). Subscription fees, billing frequency, included features, and any usage limits are described at the point of purchase and may change from time to time as described below. Payments are processed by our third-party payment processor; by subscribing you also agree to that processor's terms.
Your Subscription will automatically renew at the end of each billing cycle (monthly or annually, as you selected) until you cancel. By starting a Subscription, you expressly authorize us and our payment processor to charge your payment method on file, on a recurring basis, the then-current price for your Subscription tier, plus applicable taxes, at the start of each renewal term, without further action by you. The billing interval and renewal price are disclosed to you before you complete your purchase, and your affirmative consent to these auto-renewal terms is obtained at that time.
If we offer a free trial, the length of the trial, whether a payment method is required, and the date and amount of the first charge are disclosed clearly at signup. Unless you cancel before the trial period ends, your Subscription will begin automatically and your payment method will be charged. A free trial may be limited to one per person or household and may not be combined with other offers.
You may cancel at any time, and cancellation is as easy as signing up. You can cancel through your account settings (Billing) in the same place you started the Subscription, or by emailing help@scamsweep.com. We will not require you to call, chat, or complete any step more burdensome than the steps used to subscribe. Cancellation takes effect at the end of your current billing period; you will keep access to paid features until then, and you will not be charged for any subsequent renewal term. If you purchased through a third-party app store (Apple App Store or Google Play), you may need to manage or cancel the Subscription through that store, per Section 15.
Where required by law, we will send you a reminder before an auto-renewal charge and before any material change to your Subscription. We will provide at least 30 days' advance notice of any price increase affecting an auto-renewing Subscription, and you will have the opportunity to cancel before the new price takes effect. If you do not cancel, the new price applies at your next renewal.
Except where required by law, all fees are non-refundable, and we do not provide refunds or credits for partial billing periods or unused features. We may, in our sole discretion, offer refunds or credits in individual cases. Residents of California and of other jurisdictions with specific refund or cooling-off rights retain those rights as provided by applicable law. Purchases made through a third-party app store are subject to that store's refund policy.
You are responsible for any applicable taxes associated with your Subscription.
If a payment fails, we may retry the charge and may suspend your access to paid features until payment is successful. Repeated failed payments may result in cancellation of your Subscription.
You agree not to:
We reserve the right to investigate and take appropriate action, including account suspension or termination and referral to law enforcement, against anyone who violates these provisions.
When you submit content to the Service for analysis — including text messages, emails, screenshots, phone numbers, URLs, or other communications ("User Content") — you represent that:
You grant ScamSweep a non-exclusive, worldwide, royalty-free, sublicensable license to process, store, analyze, display back to you, and use your User Content for the purposes of: (i) providing the Service to you; (ii) improving our detection models and content (in aggregated, anonymized, or de-identified form); (iii) contributing anonymized signals to our threat-intelligence database; and (iv) complying with legal obligations.
We will not sell your User Content. We will not publish your User Content in a form that identifies you without your consent. See our Privacy Policy for full details on data handling.
You retain all ownership rights to your User Content. The license above is solely for operating the Service.
You may request deletion of your User Content by emailing help@scamsweep.com. We will delete it within 30 days, except to the extent we are required to retain it by law, or in de-identified aggregated form that cannot reasonably be re-associated with you.
Some features may allow users to submit community scam reports or comment on others' reports. You are solely responsible for any community-facing submissions. We may moderate, remove, or edit community content at our sole discretion, and we do not endorse or guarantee the accuracy of any user-submitted community content.
You agree not to submit community content that is defamatory, harassing, false, infringing, or that identifies specific private individuals as scammers without verified evidence.
The Service may display information from, or link to, third-party sources (such as FTC consumer alerts, news articles, reporting agencies, and other websites). These third-party sources are provided for your convenience and information. We do not control and are not responsible for the accuracy, content, or practices of any third-party source. Your use of any third-party site or service is governed by that third party's terms and policies.
The Service, including all software, content, designs, graphics, logos, trademarks, and compilations, is owned by ScamSweep or its licensors and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, revocable, non-transferable, non-exclusive license to access and use the Service for its intended purpose, subject to these Terms.
You may not copy, modify, distribute, sell, or lease any part of the Service, nor reverse-engineer or attempt to extract the source code or detection logic, except to the extent this restriction is prohibited by applicable law.
"ScamSweep" and any associated logos are our trademarks. You may not use them without our prior written consent.
If you provide suggestions, ideas, or feedback about the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use that Feedback for any purpose without obligation to you.
We make the Service available as mobile applications through third-party platforms, including the Apple App Store and Google Play (each, an "App Store"). Your download and use of a mobile application is also subject to the applicable App Store's terms, and the following apply:
To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or uninterrupted operation.
Without limiting the foregoing, ScamSweep does not warrant that:
The Service does not provide legal, financial, medical, or professional advice. It does not replace professional judgment, law enforcement, or licensed professionals.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, the excluded warranties are limited to the minimum extent required by applicable law.
To the maximum extent permitted by law: (a) in no event shall ScamSweep, its officers, directors, employees, agents, affiliates, licensors, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, emotional distress, or other intangible losses, arising out of or in connection with your use of or inability to use the Service, even if we have been advised of the possibility of such damages. (b) In no event shall ScamSweep be liable for any financial loss you sustain as a result of a scam, fraud, or deceptive communication, including cases where the Service failed to identify the communication as fraudulent or incorrectly identified it as legitimate. (c) Our total cumulative liability to you for all claims arising out of or relating to the Service or these Terms is limited to the greater of (i) the total amount you paid ScamSweep in the twelve (12) months immediately preceding the event giving rise to the claim, or (ii) one hundred U.S. dollars ($100). (d) These limitations apply regardless of the legal theory (contract, tort, strict liability, or otherwise) and even if a limited remedy fails of its essential purpose.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability is limited to the minimum extent required by applicable law.
You agree to indemnify, defend, and hold harmless ScamSweep and its officers, directors, employees, agents, affiliates, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property, privacy, or publicity right; (d) any User Content you submit; and (e) any decision you make or action you take (or fail to take) based on the Service's output.
Please read this section carefully. It affects your legal rights.
Before initiating any formal proceeding, you agree to contact us at help@scamsweep.com and attempt in good faith to resolve the dispute informally for at least 60 days.
If the dispute is not resolved informally, you and ScamSweep agree to resolve any dispute arising out of or relating to these Terms or the Service through final and binding individual arbitration, rather than in court, except as provided below. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in Clark County, Nevadaor by videoconference at your option, and will be conducted in English. The arbitrator's decision will be final and binding.
Either party may bring an individual claim in small-claims court if it qualifies. Either party may also seek injunctive relief in court for intellectual property or unauthorized access claims.
You and ScamSweep agree that any dispute shall be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
You may opt out of this arbitration agreement by emailing help@scamsweep.comwithin 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and including your name and account email. Opting out will not affect any other part of these Terms.
If the arbitration agreement is found unenforceable, the remainder of these Terms will remain in effect, and any dispute will be resolved in the state or federal courts located in Clark County, Nevada, and you consent to the personal jurisdiction of those courts.
These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-law principles, except where preempted by federal law (including the Federal Arbitration Act).
We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. You may terminate your account at any time by canceling your Subscription and requesting account deletion at help@scamsweep.com.
Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, dispute resolution, and intellectual property) will survive.
By using the Service, you consent to receive communications from us electronically — including by email, by messages within the Service, and by notices posted on the Service — and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
We will send legal notices to the email address associated with your account; it is your responsibility to keep it current. You may send legal notices to us at help@scamsweep.com or by mail to the address in Section 30. Service-related and transactional messages are part of the Service and cannot be opted out of while you maintain an account; you may opt out of marketing emails at any time.
We may update these Terms from time to time. If we make material changes, we will notify you by email (if you have an account) or by a prominent notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service and may cancel your Subscription.
Your use of the Service is also governed by our Privacy Policy. Please read it to understand how we collect, use, and protect your information.
If you believe content on the Service infringes your copyright, please send a notice to our Designated Copyright Agent at help@scamsweep.com including: (a) your signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement of good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and you are authorized to act.
We are committed to making the Service accessible. If you experience difficulty accessing any part of the Service, please contact us at help@scamsweep.com so we can assist you and address the issue.
The Service is operated from the United States. If you use the Service from outside the United States, you are responsible for compliance with local laws. By using the Service, you consent to the transfer of your information to the United States.
Note for EU/UK/EEA residents: If GDPR or UK GDPR applies to you, additional rights and obligations apply as described in our Privacy Policy. Nothing in these Terms limits your mandatory consumer rights under applicable local law.
California residents.Under California Civil Code § 1789.3, California users are entitled to the following notice: you may contact us regarding the Service at help@scamsweep.com or by mail at the address in Section 30. To file a complaint or obtain further information, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. California subscribers also retain the cancellation and auto-renewal rights described in Section 8 and under the California Automatic Renewal Law.
Nothing in these Terms limits any non-waivable right or remedy available to you under the consumer-protection laws of your state of residence.
Entire agreement. These Terms, together with the Privacy Policy and any other policies referenced, constitute the entire agreement between you and ScamSweep.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force.
No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
No third-party beneficiaries. Except for the App Store beneficiary rights in Section 15 and the released parties named in these Terms, there are no third-party beneficiaries to these Terms.
Force majeure. We are not liable for any delay or failure in performance caused by circumstances beyond our reasonable control.
Headings. Section headings are for convenience only and do not affect interpretation.
Questions about these terms? Contact us:
Synapse Forge LLC
11210 S Las Vegas Blvd, Unit 1100, Las Vegas, NV 89183
Email: help@scamsweep.com
For privacy, legal, security, billing, accessibility, or DMCA matters, email the address above and include the relevant topic in your subject line.